Notations Used in This Guide

Introduction to Epson Projector Management Connected

• Epson Projector Management Connected Features

• System Configuration Diagram and Operating Conditions

  • System Configuration Diagram when Using the Epson Projector Connected Agent Software

  • System Configuration Diagram when not Using the Epson Projector Connected Agent Software

  • System Operating Conditions (Epson Projector Management Connected)

  • System Operating Conditions (Epson Projector Connected Agent)

• Differences from the Epson Projector Management Software

• User Account Types

Preparing to use Epson Projector Management Connected

• Selecting Projector Network Settings

  • Setting Up a Projector when Connecting by Wired LAN

  • Setting Up a Projector when Connecting by Wireless LAN

• Registering to the Service (Administrators Only)

• Setting up the Epson Projector Connected Agent Software

  • Installing the Epson Projector Connected Agent Software

  • Certifying the Organization ID

    • Environment Setup Screen

  • Registering Projectors for Monitoring

    • Searching for Projectors

    • Importing Registered Projector Information from the Epson Projector Management Software

    • Connection Status

  • Migrating the Epson Projector Connected Agent Software to a New Computer

• Registering Projectors (Applicable Models Only) Without the Epson Projector Connected Agent Software

• Making Initial Settings for Epson Projector Management Connected

  • Setting the Time Zone

  • Inviting Users (Administrators Only)

  • Creating a Projector Group (Administrators Only)

  • Setting Email Notifications (Administrators and Operators Only)

  • Configuring Settings for a Report (Administrators and Operators Only)

  • Scheduling Projector Events (Administrators and Operators Only)

Monitoring and Controlling the Projectors

• Checking Projector Errors or Warnings

• Checking the Operating Status of Projectors

• Controlling Projectors (Administrators and Operators Only)

Updating Firmware

• Updating the Firmware (Administrators and Operators Only)

  • Updating to New Firmware Found on a Network

  • Firmware Update Status

Copying Menu Settings

• Copying Projector Menu Settings in a Batch

  • Downloading a Projector Configuration File (Administrators and Operators Only)

  • Importing a Projector Configuration File

Solving Problems

• Solving Network Connection Problems

  • Solutions When You Cannot Find Projectors (Wired Connection)

  • Solutions When You Cannot Find Projectors (Wireless Connection)

  • Solutions When You Cannot Communicate with the Server

• Solving Monitoring and Controlling Problems

  • Solutions When You Cannot Monitor or Control the Projector

  • Solutions When Network Alert Emails are not Received

  • Solutions When the Projector's Status is "Data Acquisition Error"

  • Solutions When the Projector's Status is "TCP Connection Error"

  • Solutions When the Date and Time Displayed on the Service are Incorrect

• Solutions When You Cannot Update Firmware

• Solutions When You Cannot Copy Menu Settings

Screen Summary

• Epson Projector Management Connected Home Screen

  • Device Information Screen

  • Firmware Update Screen (Administrators and Operators Only)

  • Notifications Screen (Administrators and Operators Only)

  • Report Screen (Administrators and Operators Only)

  • Schedule Screen (Administrators and Operators Only)

  • User Screen (Administrators Only)

  • Multi-Subsidiary Management Screen (Epson Projector Management Connected Pro Only)

  • My Account Screen

Appendix

• Stopping Using Epson Projector Management Connected

  • Canceling the Service

  • Deleting an Organization (Administrators Only)

  • Uninstalling the Epson Projector Connected Agent Software

  • Changing the Projector's Setting

• Notices

  • Copyright Notice

  • About Notations

  • Trademarks

  • Copyright Attribution

• Contact List

  • EUROPE, MIDDLE EAST & AFRICA

  • NORTH AMERICA & LATIN AMERICA

  • ASIA & OCEANIA

Using Epson Projector Management Connected Pro

• Epson Projector Management Connected Pro Features

  • Grantable Permissions

• Creating and Managing Subsidiaries

  • Setting a New Organization as a Subsidiary

  • Setting an Existing Organization as a Subsidiary

  • Deleting a Subsidiary

  • Managing Users in a Subsidiary

• Monitoring Multiple Organizations

• Calibrating the Interactive Pen (Administrators and Operators Only)

• Checking Maintenance Information

  • Checking the Remaining Days until Maintenance is Required

  • Checking Errors and Troubleshooting Information

  • Problem Types