When you cannot find the projector over a network using a wireless connection, try the following solutions. If you cannot resolve the problem, contact your network administrator.
Check the status of the external devices used for the network connection or the environment in which the network devices and the projector are located.
Connect the specified wireless LAN unit to the projector securely, if necessary. See your projector User's Guide for details.
Check for any obstacles between the access point and the computer or projector, and change their position to improve communication. Sometimes, indoor environments prevent the projector from being found in a search.
Make sure that the access point and the computer or projector are not too far apart. Move them closer together and try to connect again.
Check for interference from other equipment, such as a Bluetooth device or microwave. Move the interfering device farther away or expand your wireless bandwidth.
Set the radio strength for the network devices to the maximum.
Set the IP address, the subnet mask, and the gateway address for the access point correctly.
Make sure the wireless LAN system of the access point supports the projector's wireless LAN system.
Check the projector's network settings.
Set the Connection Mode setting to Advanced.
Set the computer, the access point, and the projector to the same SSID.
Set the IP address, the subnet mask, and the gateway address for the projector correctly.
Turn on the wireless LAN setting, if necessary.
Set the wireless LAN system to meet the standards supported by the access point.
When you enable the security setting, set the same passphrase for the access point, the computer, and the projector.
Close the network settings menu on the projector.
Check the computer's network settings.
Make sure you are using a computer that can connect to a wireless LAN.
Enable the wireless LAN setting or AirPort on your computer.
Connect to the same access point to which the projector is connected.
Turn off the firewall. If you do not want to turn it off, register the firewall as an exception. Make the necessary settings to open the port. For details on port information, see the Security White Paper from the top page of Epson Projector Management Connected.
Make sure the computer on which the Epson Projector Connected Agent software is installed is running. Set the computer so that it does not sleep or hibernate.
Make sure no access point settings block connections to the projector, such as MAC Address restrictions or port restrictions.
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